Healthgrades: online reviews for your healthcare providers
When making an important decision, such as what to have for dinner or which Amazon product is better, we often turn to online reviews. Whether we value customer service or the quality of the food or product, reviews help us identify useful information that allows us to select the best restaurant for dinner or the best item to order. Why should healthcare be any different?
Healthgrades can help you find a doctor or hospital that has what you’re looking for. Their online search tool makes it easy to find a specialized doctor near you. Individuals have the option of leaving a review on Healthgrades to help others find the care they are looking for. In addition to general feedback, Healthgrades allows you to rate your provider on:
- Trust worthiness
- Whether they explained medical conditions well
- Whether they listened and answered questions
- Whether they spent an appropriate amount of time with the patient
- Whether it was easy to schedule an appointment
- How clean and comfortable the office environment was
- Staff friendliness
Reviews include a rating from one to five stars, five stars being the most positive. Healthgrades aggregates data and reviews to connect doctors and patients. While any individual can write an honest review, Healthgrades does offer advertising and partnerships to companies so reading reviews should only be part of your healthcare research. You should also ensure that the provider you choose accepts your insurance and is accepting new patients.
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